dht88 Privacy Policy

Registration and Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Preferred username and password (stored in encrypted form)
• National ID card or passport number (applicable for KYC verification)

Financial and Transaction Information

For deposit and withdrawal processing, we handle the following information:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction amount and time
• Transaction ID
• Withdrawal request details

We do not directly store any full bank card numbers or CVV. All financial information is protected via SSL encryption.

Technical and Usage Information

When you use our website, some technical information is automatically collected:

• IP address and device identifier
• Browser type and version
• Operating system
• Time spent on the website and pages visited
• Referral source (where you came from to reach our site)
• Cookie and session data

Service Delivery and Account Management

• Account creation and verification
• Login security and identity confirmation
• Deposit and withdrawal processing
• Bonus and promotion activation
• VIP program management

Security and Fraud Prevention

• Identifying unauthorized access to accounts
• Monitoring suspicious transactions
• Preventing multiple accounts
• Taking anti-money laundering (AML) measures
• Ensuring age verification

Communication and Customer Support

• Sending transaction-related notifications
• Assistance via support tickets and live chat
• Notifying about important policy changes
• Communication about promotional offers (with your consent)

Service Improvement and Personalization

• Game recommendations based on user preferences
• Analyzing and improving website performance
• Identifying and resolving technical issues

Service Provider Partners

We work with trusted technology partners for payment processing (bKash, Nagad, Rocket), KYC verification, and cybersecurity. These partners operate under strict confidentiality agreements and may only use information for designated purposes.

Legal Obligations

If disclosure of information is legally required as part of a court order, government investigation, or legal process, we may share the necessary information with the relevant authorities. In such cases, we will try to notify you as far in advance as possible, if legally permissible.

Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, the new operating party will be bound to continue this Privacy Policy.

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. dht88 uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and ensure security
• Functionality Cookies: To remember your language and display preferences
• Analytics Cookies: To measure website performance (anonymized data)

Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of our service to not work properly, especially the login and payment processes.

Technical Protection

• SSL/TLS encryption (for all data transfers)
• Data storage with AES-256 encryption
• Two-Factor Authentication option
• Regular security audits and penetration testing
• Firewall and intrusion detection system

Organizational Protection

• Only authorized staff can access personal information
• All staff are bound by confidentiality agreements
• Regular data protection training provided
• Rapid response plan for data breach incidents

Steps to Take in the Event of a Data Breach

If we become aware of a data breach, we will immediately notify affected users and take the necessary steps to limit the damage. We will also notify the relevant authorities in accordance with applicable legal requirements.

Information for Active Accounts

While your account is active, we retain all your personal and transaction-related information. This information is necessary for service delivery, dispute resolution, and legal compliance.

Period After Account Closure

Even after an account is closed, we may retain certain information for a defined period for the following reasons:

• Fulfilling legal or regulatory requirements
• Fraud prevention and security
• Resolution of any disputes or claims

This retention may generally last up to five years from the date of account closure, but may be longer if legal obligations require it.

Age Restriction

dht88 strictly provides services only to individuals aged 21 or above. We do not knowingly collect or process information from any minor.

Identifying Minors

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the collected information. If you become aware of an account belonging to a minor, please contact us.

Right to Make Changes

dht88 may change or update this Privacy Policy from time to time. Such updates may be necessary due to legal changes, technological developments, or changes in the scope of services.

Notification of Changes

For important changes, we will send a notification to the registered email address and display a notice on the main page of the website. Continued use of the platform after the changes constitutes consent to the updated policy.

Policy Date & Effectiveness

The "Last Updated" date is stated at the top of this policy. The policy is considered effective from that date. To view previous versions, please contact us.

Data Storage Location

Your personal information may be stored on secure servers located outside Bangladesh. In such cases, we ensure that international data protection standards are maintained.

Transfer Safeguards

For international data transfers, we ensure the security of your information through contractual safeguards, encryption, and confidentiality agreements with partners.